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Managing

Respectful Ways To Discipline Employees

Businesspeople Holding Jigsaw Puzzle

It’s quite unfortunate to see how great-performing employees can potentially decrease their level of work rate and overall productivity overtime which impacts the entire operation. Some of these repercussions are commonly drawn from various reasons that might affect the employees’ performance relating to personal issues, resulting to lack of motivation, or environmental influences which can…

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Onboarding a New Virtual Assistant

Onboarding-A-New-Virtual-Assistant

Anytime you have a new team member, you need to provide a way to integrate them into your team. Onboarding a new virtual assistant is a key step in the process. Here is a short video to explain how we recommend that you get started with your onboarding and training process. We hope that you…

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Setting Expectations

Setting-Expectations

Setting expectations and developing clear predictive results are always important to prevent certain strife in workplace relationship, conflicts, and poor organizational performance. I always want to make sure that every inch of my business performance will remain at its highest level or be at least in its ideal or standard state. Since I have a…

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Motivating Virtual Teams

Motivating-Virtual-Teams

Motivating virtual teams doesn’t have to be challenging. Having virtual staff members in your business can generate favorable results as discussed previously on how virtual assistant can make you healthier and my 7 reasons to hire a virtual assistant. Motivating virtual teams is very similar to motivating internal teams. The most common complaint is the…

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3 Tips to get the Most out of your Virtual Assistant

3 Tips to get the Most out of your Virtual Assistant

To provide you with helpful tips and tricks and meaningful content, I wanted to share with you some things that I have found have helped me in managing and getting the most out of my virtual assistant/ staff (VA). #1 – Have clear expectations of what you want from them. Do you have set KPI’s…

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What is Customer Service?

What Is Customer Service

What is customer service? The meaning of customer service to an organization can make or break the business.  Before we start working on any marketing strategy, we need to be mindful of our service quality and what is the brand image you are trying to build. Sam Walton, a successful American businessman and entrepreneur, best…

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Tasks That You Can Delegate to Your Virtual Assistant

Tasks That You Can Delegate to Your Virtual Assistant

We’ve come across entrepreneurs who needed help delegating tasks. However; they were not sure what tasks can be delegated to a virtual assistant. Thanks to the internet and the development of online tools, remote workers are now capable of doing more than ever before by knowing the tasks that you can delegate to your virtual…

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Customer Service Job Description

Customer-Service-Job-Description

When hiring help for a customer service job, you’d have to have a clear outline of your customer service job description. This includes the main job tasks and responsibilities, educational and minimum experience requirements, key competencies and systems requirements if the person you are going to hire will be working from home. It is important…

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How to Monitor Work from Home Employees

Hiring is Hard

If you are thinking of building a team remotely, you are probably wondering how to monitor work from home employees. How do you know if your virtual assistants (VA) is doing what she said she will be doing for the hours you’ve paid her? It can be tough especially since she is working continents and…

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